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          01582 623676                     


The Team

Partnership Manager 

Helen Fitzakerly

Family Support Workers 

Donna Marsden

Hayley Andrews

Team Assistant

Julie Potter


We are here to offer a free and confidential services to parents/carers of families of children who attend our partnership schools.  We will support you and your families with any concerns you may be facing with your child at home or school, however large or small the problem.  We can offer anything from one conversation to a longer period of support.  We also run various courses and workshops on a variety of topics that give you ideas to try at home.

Your issues may be varied such as:

  • Changing schools

  • Relationships and communication

  • Family routines

  • Managing behaviour emotions

  • Managing anger

  • Dealing with anxiety

  • Internet safety

  • Smoking, drinking, alcohol, safe sex

  • Understanding teenagers

  • Finding time for yourself

  • Housing

  • Financial difficulties

  • Employment and work skill

  • Benefits advice

  • Bullying


Sometimes these concerns are too complex and need specialist support.  Our Family Support Workers can guide and support you to the right specialist services such as:

  • School Health Nurses

  • Child and Adolescent Mental Health

  • Specialist Emotional and Behavioural Support

  • Bereavement Support

Parenting Workshops and Courses

Below is a selection of the course we offer.  

  • Boundary setting- 2 hour workshop

  • Understanding pre-teens- 2 hour workshop

  • Developing confident kids- 2 hour workshop

  • Positive Parenting- 2 hour workshop

  • Developing confident kids- 2 hour workshop

  • Managing Behaviour- 5 hour workshop

  • Parenting Boys- 5 hour workshop

  • Parenting Girls- 5 hour workshop

  • 6 week course combing elements of the above

  • Nurture Programme- (Parenting Puzzle)-10 week parenting programme

  • Family Toolkit- 4 week parenting programme

  • My Teen Brain- 4 week parenting programme

  • Protective Behaviours (Helen and Jess are accredited and Protective Behaviour Champions)

  • Families Feeling Safe- 9 week Protective Behaviours programme for adults

  • 4 My family and Me- 4 week introduction to the Protective Behaviours programme

  • Families Feeling Safe Network- monthly meetings

  • Parenting Network to meet every half term

If you need our help please fill out one of our referral forms which can be found here.


Harpenden Plus Partnership work in partnership with a number of local and countrywide partners and services such as:

Useful Information

Our Parenting facilitators are qualified and trained to OCN level 3 or 4 and can deliver a variety of courses and workshops on request.  They are also trained to HCC Safeguarding standards and hold enhanced DBS certificates.

All courses and workshops are hosted in schools or community venues which are safe and comfortable.  They are offered to small groups to encourage participation.


Below are the schools that Harpenden Plus Partnership work in with:


Batford Nursery

Beech Hyde Primary and Nursery

Crabtree Infants

Crabtree Juniors

Harpenden Academy

High Beeches



Redbourn Primary

Roundwood Primary

Sauncey Wood

St. Dominic

St. Helen's

St. Hilda's

St. Nicholas

The Grove Infants and Nursery

The Grove Juniors

The Lea

Wood End


Katherine Warrington

Roundwood Park

Sir John Lawes

St. George's

 Families First Services to Families Team of the Year 2023

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